Mighty Pals · Shop · Shipping & Returns

Terms and Conditions

Updated October 2026

Seller and support

Mighty Pals™ is operated by Postiva Health LLC, Florida, United States. Contact kelly@postivahealth.com or 202-276-4200.

Orders and payment

Prices are in U.S. dollars. Your selected product, quantity, shipping and applicable tax are shown before payment. Payment is collected at checkout, including preorders. Each character is sold separately; a doll set includes one dressed doll, a four-piece coordinating accessory set and its certificate. Books are separate. Accessories are for pretend play, not medical use.

Preorders and cancellations

See the selected product page for availability and its arrival date. Handling and transit begin when the item is ready to ship. If delayed, we notify you with revised timing and offer the choice to wait or cancel for a full refund. Email your order number to cancel any preorder before shipment.

Shipping, returns and refunds

The Shipping & Returns policy explains shipping rates, service areas, delivery estimates, 30-day returns, no restocking fee, return postage and refunds. Refunds are issued within four calendar days after a return is received or preorder cancellation confirmed; banks may take another 5-10 business days. Contact support for return instructions before mailing an item. External bookseller purchases follow that retailer's policies.

Privacy Policy

Postiva Health LLC uses your name, contact details, billing and shipping addresses, order details and messages to process orders, provide support and refunds, maintain records and prevent fraud. Checkout payment providers process payments.

The site may collect IP address, browser, device and interaction information. Cookies support carts, checkout, preferences and referral attribution. Browser or site cookie controls may affect those features.

Service providers include Squarespace hosting and commerce, payment and delivery providers, and GoAffPro for partner attribution and commission reporting. Information is shared as needed for those services or when legally required.

Records are kept as needed for orders, support, legal and accounting obligations. Request access, correction or deletion at kelly@postivahealth.com; required records may be retained. External retailers have their own privacy policies.

Privacy contact: Postiva Health LLC, Florida, United States. kelly@postivahealth.com; 202-276-4200.